S6 Ep5 The Fourth Generation of Military Special Operations Selection & Assessment
In this episode of the Teamcast, Dr. Preston Cline and Dr. Art Finch discuss MCTI's most recent paper, “The Fourth Generation of Military Special Operations Selection and Assessment". Thanks to our collaborative inquiry community, we've received feedback and observations from special operations team members across the Five Eyes. Preston and Art reflect on that feedback and contrast the historical “psychological model” with rites-of-passage approaches. They cover the effort to sustain force numbers while still selecting the cognitively diverse candidates teams need. They discuss the balance between tacit knowledge and psychological science, and the need to avoid pendulum swings where either side dominates. You'll also hear what causes programs to erode unless leaders manage change intentionally.
- Read and download the mentioned paper here: https://missioncti.com/resources/
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Transcript
Hey everybody.
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:Welcome back to the Teamcast.
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:This is Dr.
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:Preston Cline.
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:Today I am joined by Dr.
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:Art Finch.
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:And we are going to be discussing,
my recent paper, called The Fourth
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:Generation of Military Special
Operations Selection and Assessment.
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:It is located on our website.
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:You can go there and download it.
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:And since writing it, we've had some
really constructive and positive
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:feedback and not only did we wanna talk
about the article, but the feedback
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:has made me realize there was a bunch
of things that are fairly obvious
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:that I didn't include in the paper.
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:And upon reflection should have there are
things that need to get said out loud.
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:And then since then I've gone to see
the, basically the last selection
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:of the five eyes that I had to view.
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:And so now I've seen in all five
countries, UK, US, Canada, Australia,
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:New Zealand, I've seen all of
the units', selection of special
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:operations or some part of it.
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:And so I now have an opportunity
to look back on all these things.
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:The reason I brought Art in to talk
about this question with me is because
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:Art was one of the very first people
I met in all of this, and going
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:back in time to when Art was in the
military, we met because I was going
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:in just to look at instructor cadre.
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:What my research is on primarily
is on the tacit knowledge
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:transfer problem and on education.
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:And so my main focus was, figuring out
how instructor cadre can get better
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:at sort of helping people understand
what right looks like and feels like.
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:But quickly what happens is when you're
in that business and you're, you're
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:sitting next to cadre that are working
with students, you ask the question,
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:where do these students come from?
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:Like, why these students?
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:And then what happens is you get pulled
into the world of selection, which is a.
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:Wild world.
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:And this is 2007 because at that time in
some teams around the world, primarily
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:the US because the US uses more psychology
than a lot of the other countries do,
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:there was this really strong tension
in some cases between the instructor
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:cadre and the psychologists, which was
the birth of this idea for this paper.
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:Art, I'm gonna bring you in and just
because I remember when I first met you,
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:where you were working one of my first
questions to you is help me understand
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:what's going on with these guys.
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:Like, I don't quite get it.
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:So Art, thanks for coming in.
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:Art: It's an honor to be here.
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:Preston.
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:I'll never forget that first conversation.
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:I had an office co-located
with the JAG, which , is always
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:kind of an interesting layout.
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:The one office that nobody
wants to be seen and going in
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:or out of for either reason.
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:But there we were.
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:And a good friend of ours came in
and introduced you and said, I don't
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:understand these people either, but
Art will help you figure it out.
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:And then he laughed and
walked back out the door.
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:And I, I remember just sitting down and
it began a conversation about how in the
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:world we end up with this place with the
most amazing, unusual, unique group of
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:human beings that has been assembled.
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:And then trying to make
sense of how we got there.
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:And I'm so grateful for your work on
this paper and just the thoughtful.
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:Consideration of those processes
and how we can make them better.
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:Because the world keeps moving forward.
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:There are so many advances in
technology and tactics, so many lessons
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:learned from two decades of armed
combat that all inform this process.
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:And it's really, I think that we're
at a key transition point right
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:now in how these mission critical
teams and special operations
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:teams operate on the global stage.
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:Which is going to necessitate some changes
in philosophy and perspective, and some
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:of that's gonna happen organically.
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:How much better if we can do it
deliberately and more effectively.
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:And so I really appreciate the
thoughts that you lay out in this
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:paper and encourage people to
download a copy and read it for
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:themself and see what they think.
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:Preston: Thank you.
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:Yeah I agree.
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:And, and I think about
those early days a lot.
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:And just to give the audience, you
know, one of the things that Art
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:and I, I hope we will touch on today
is when do you change a selection?
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:' Cause Art just referenced it, and it's
not an obvious answer quite honestly,
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:because the question is, could the guys
in World War II be effective today,
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:even with all the technology change?
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:And , the answer is, some of them
could, some of them couldn't.
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:And what we have to determine
is what are those cases?
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:They couldn't?
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:Why?
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:What's going on?
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:And like I said, as we get into
it, you'll see that some of
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:the nuance here really matters.
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:What I do wanna do is I want to just
start off by saying the things I should
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:have said in the paper that I didn't,
and I will include in the next paper, and
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:I'm gonna frame it in the following way.
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:So this paper basically deals with
two major models, historical models,
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:which I call the psychological
model and the rites of passage or
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:rites of passage assessment model.
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:The psychological model comes
out of the early:
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:Germany and then Britain and the UK.
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:And it was done, designed
and led by a psychologist
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:but at the same time, there were
other teams that were acting more of
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:tribes, more of a rite of passage,
an anthropological rite of passage,
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:which is if you can demonstrate
that you have what it takes to join
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:our club, you can join our club.
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:And we, as the elders of
that tribe will decide.
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:And what ended up happening, around 1988
is those sort of collided, those two
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:systems collided and created some tension.
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:And in that negotiation of which
is better and which is worse,
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:we tend to forget some things.
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:And here are the two
things I should have said.
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:The first is, that I make a
statement in here that selection
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:is about being revelatory.
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:It's about choosing the
right guys for the team.
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:Let me back up one step.
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:Selection is about producing
enough people to sustain the team.
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:Full stop.
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:Forget about all the like psychology
and the rites of passage and
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:the culture and the tribes and
the Tridents and the berets.
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:Forget all that for a second.
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:Selection and assessment, ultimately,
at the end of the day, have to produce
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:X number of bodies to sustain the
teams, or the teams will go in decline.
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:And that's actually happening worldwide.
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:We'll talk about this where legacy has
become more important than the mission,
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:and as a result, they're not producing the
numbers they need to sustain themselves.
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:That's a very dangerous place to be.
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:And the second thing I wanted to
say is, and this was pointed out
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:to us by one of our colleagues.
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:And this, this horrified me
because I never wanna be this guy.
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:I'm actually anti this guy.
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:But he pointed out that as I make this
more explicit, these models for how to
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:do this, I shouldn't get so smug that
I forget that we still need savages.
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:We still need misfits
and juvenile delinquents
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:. A nicer, more academic way to say that is
that we still require a significant amount
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:of neurodiversity or cognitive diversity.
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:And part of that is that we don't
have a really great measure for that.
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:And so we shouldn't be so clever
that we end up with this really nice
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:bell curve that produces just the
optimal candidate without variance of
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:allowing in for the, say, the weird.
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:So Art, I'll throw it over to you.
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:But those were the two big things that
I realized I should have said out loud.
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:Art: Absolutely Preston and, and I
failed to explain The whole reason that
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:you and I met was I spent my 23 year
career as a psychologist in the US Army.
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:I spent my first three years as a clinical
psychologist working in hospitals,
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:and then fell down the wonderful weird
rabbit hole of special operations doing
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:assessment and selection and leadership
development and team optimization, and
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:all of the other things that get put
under the umbrella term of operational
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:psychology within the military.
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:I was the command psychologist at
one of the units that Preston was
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:visiting as he entered into this world.
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:That's why we were linked up was because
I was kind of the keeper of the keys at
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:the time for that particular organization,
for all things psychological and got
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:some of it right and some of it wrong,
and learned a lot of lessons along
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:the way that we continue to share.
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:So I absolutely agree, Preston, that,
you know, if you, if you take too
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:scientific of an approach and you just
end up with a bell curve of the Stepford.
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:Perfect candidate, then you are going
to run into issues that the, that a more
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:diverse approach would otherwise offer.
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:And over the years I've had
the opportunity to participate
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:in a large number of selection
programs across the federal space
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:and across the military space.
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:And even civilian law enforcement
and the programs that get it right
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:are the ones that have the most
balanced fusion between the two.
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:That allow the cadre lived experience
and expertise to be appropriately and
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:meshed with real psychological findings
and results on psychological assessments
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:and the wisdom that that provides.
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:And they are more likely to get the right
candidates, and avoid hiring the wrong
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:candidates and wasting time and effort
and hopes and dreams and all of that.
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:So I remember distinctly back in the
:
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:push across Army Special Operations
looking at performance statistics
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:and predictive analytics and using
machine learning to predict which
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:candidates were most likely to fail
and which were most likely to succeed.
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:And we spent a year pulling
in all kinds of archival data,
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:putting it into spreadsheets.
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:And we had a brilliant research
psychologist who happened to be
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:part of our team at the time who
understood machine learning and started
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:running some basic machine learning
algorithms and using artificial
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:intelligence to predict who was
gonna succeed and who was gonna fail.
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:And there was a change of command out
at Camp McCall where we run the core
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:special operations assessment and
selection for the Army for Special
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:forces psychological operations, civil
affairs, and related type endeavors.
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:And there was a change of command for the
leadership out at Camp McCall that ran
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:all of the boards and led the decision
making on most of those processes.
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:And we came in with our dog and pony
show and all of our chArts and all of
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:our statistics and all of our findings,
and we laid it all out and ran through
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:every candidate and gave 'em cutoff scores
and sat back to bask in the glory of it.
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:And this new commander, he sat there
thoughtfully and it just, the silence
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:just hung pregnant, it felt like forever.
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:It was probably only 10 seconds.
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:It felt like 10 minutes.
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:And he sits up and he goes, I've
been told since the change of
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:command that I'm the commander here.
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:And that would suggest that somewhere
along the lines, some faith has been
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:put in me to make the best decisions
for this organization moving forward.
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:And I see absolutely nowhere
in this process my opportunity
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:to be that decision maker.
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:So I'm gonna ask you to leave and
come back when you figured out how
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:to keep the human in the science.
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:Preston: Yeah.
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:Art: And it was such a pivotal
learning moment for me.
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:Because I've learned
those lessons over time.
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:I'd sat on thousands of
boards at that point.
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:And a lot of times it
was personality driven.
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:Preston: Yep.
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:Art: How well that balance was executed,
we call it the art of feedback to
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:the board because depending on the
flavor of the board and the makeup
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:of the personalities that were on
it, as a psychologist, we had to be
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:very careful how we framed things.
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:If we came in too hot and too overbearing,
then invariably a sergeant major
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:would be like, well, the psychs are
taking too much control of the board,
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:and we need to have some say in it.
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:And sometimes we would be asked
to leave or asked to only share
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:straight up observations and no
opinions or professional conclusions.
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:And really, wisdom and experience came
from getting scuffed up many times
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:over the years and figuring out the
art of finding that balance and helping
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:organizations find that balance.
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:And it was a painful memory to sit in
that room and have that commander kick
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:us out because we had overcorrected,
we had leaned in too hard on the things
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:that we understood, the language that
we spoke, and we had left him and his
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:cadre out of the process at that point.
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:Preston: So just a couple of terms for our
audience, when we talk about psychologists
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:or we talk about, instructor cadre.
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:What they're technically called
is communities of practice.
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:They're a group of people who have
a particular expertise that focus
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:and create language around and
experience around a particular thing.
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:When you put communities of
practice together and you, you
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:orient them towards actually doing
something in concert, it becomes a
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:community of Praxis, P-R-A-X-I-S.
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:And this paper is recommending the blend
of the communities of practice that
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:actually get us what we want to do.
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:As an outsider, because my
background is in education, I
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:have seen what Art's talking about
around the world multiple times.
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:But not only that, in this research
that I did on this paper, it turns out
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:that when the Germans first did it,
what they were trying to do is they're
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:trying to balance the aristocracy.
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:The Prussians, on one hand that used
to control the officer corps, and the
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:rising Nazi party on the other hand.
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:And what they wanted was a middle
lane that would keep them independent.
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:And so it just so happened that
in:
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:for experimental psychology was
created in Leipzig, Germany.
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:And so they had all these out
of work, psychologists around.
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:They're like, let's get those guys in.
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:But you gotta remember that
psychologists come from the university.
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:They're not military people.
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:They have not been indoctrinated into the
military, and they think a very particular
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:way, which is why they're desirable.
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:They're outside thinkers.
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:They're not bought into , the Kool-Aid.
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:And so what happens is this gets repeated
or the UK, for the British in:
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:and then again in the OSS and in all
three cases, once they create enough
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:operators who had gone out and gone to
combat and come back as instructor cadre
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:who felt true ownership of what the
role and the job and the culture was.
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:One of the first things that happened
is the psychologist got fired.
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:In , all three cases.
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:And what I've seen is this, over the
years, this pendulum swing between when
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:the cadre get full authority it goes bad.
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:And I'll explain why that is.
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:But when the psychologists get
too much power, that also goes
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:sideways and actually some very
historical and predictable ways.
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:And the reason, one of the reasons I wrote
this paper is I was just tired of it.
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:I was like, guys, let's just.
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:Why don't we all just
collectively acknowledge that
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:our strength is our weakness?
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:You'll pursue your strength
so far as it will destroy you.
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:So how about we try to create some
mechanisms to balance those tensions
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:as opposed to having them at war with
each other be fuel for creativity.
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:And so I wanted to say all that back
so that the audience has had the place
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:to go, but also to know this isn't
unique to individuals or personalities.
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:These are cultures that, that
are intention with each other.
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:Art: Agreed.
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:I remember you made me think
of a conversation I had in,
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:in the middle of Afghanistan.
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:I was the psychologist for the 75th
Ranger Regiment at the time, and I
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:was deployed and one of the commanders
I was working with is, at the time,
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:Colonel Paul LaCamera and we were
having a very in-depth conversation
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:one night about this very topic, about
how heavy of a hand psychologist should
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:play in the decision making process.
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:And I don't know if Paul LaCamera is
the person who came up with this saying,
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:but this was the first time I heard it
and he said doc, I just want to know
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:if they're in the Band of Excellence.
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:Preston: Yeah.
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:Art: And I have all kinds of time
for differences once I know that
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:they're in that band of excellence.
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:I love the reframing that,
that provided for me as an
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:academic and as a psychologist.
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:Being able to think about the fact
that all of my lovely statistical
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:norms and scientific theories can
help define some of those boundaries.
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:But so did the cadres.
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:And that the combination of the
two help us end up with this bolus
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:of individuals, any one of whom
theoretically could be the right person.
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:Yeah.
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:With lots of room for variability and
diversity within that how that ended
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:up playing in reality often differed.
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:But theoretically it was a nice way to
reframe it, and I've always appreciated
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:that construct of the band of excellence.
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:Preston: I had these similar experiences
right throughout my research over
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:the last almost 20 years now.
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:I was down with Naval Special Warfare
looking at one of their selections
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:and I was at the time, not a fan,
and I'm still challenged by it; I
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:have complex thoughts about it, but
the day one physical fitness test.
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:So every team has a day one
physical fitness test, and many of
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:them, it is a go/no-go decision.
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:So if you don't pass
that, you're going home.
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:And the rationale is, is there's an
opportunity, see if you can prepare.
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:My problem with that is
that's not quite accurate.
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:Meaning that if a officer is, say,
working for a four-star general,
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:there is no time to prepare.
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:Their life is not their own.
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:Or if they have the flu or their mom
dies, there's a bunch of reasons where
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:that 20-30% that we see worldwide
of failures on day one PFT, is not
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:just because of lack of preparation.
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:It could be a variety of things.
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:And so I just personally think
it's not the greatest tool because
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:the one thing I know that I can
improve are pushups and situps.
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:That's the one thing I know
I could actually control for.
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:So it doesn't seem like
a good metric to me.
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:And then one of the guys turns to me, who
was frustrated with me because culturally,
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:it's very important to the teams.
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:Like it's sacred.
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:Because they all had to do it and
you have to do it to show us that
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:you're thinking about your heads in
the game and you want to be here.
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:And he turns to me and he says,
Preston, let me ask you a question.
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:That kid who, who fell out day one at
PFT, what if they were just unlucky?
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:Shouldn't we be testing for luck?
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:And can you have a measurement for luck?
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:And I realized in that moment
that all cultures, they work
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:in the extraordinary world.
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:They work in life and death and there
are things about that science has
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:yet to really understand and that we
need to leave room for those things.
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:And he was right.
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:I couldn't measure it.
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:And luck is a thing even
if I can't explain it.
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:And that's always been a really good
humbling thing for me to say, don't get so
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:clever, Preston, that you outthink luck.
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:Art: A hundred percent.
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:And something else that I would add
to that is that PT test, it's come
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:to hold value for me over the years,
even though I've been required to
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:do that several times for different
selection programs throughout my career.
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:And I love running, but I absolutely hate
running as fast as I can for two miles.
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:I think it's ridiculous.
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:I would never do that on purpose.
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:However, over time I came to
value that initial PT test as the
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:last point for a graceful exit.
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:Preston: Yeah.
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:Art: For somebody who had
other complications in life.
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:Their wife was just diagnosed
with something, their husband
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:just found out he had to deploy.
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:Any number of reasons why people who
signed up for something with the best
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:intentions suddenly find themself
in less than ideal circumstances.
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:And it creates an opportunity
to not voluntarily withdraw.
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:And therefore never be allowed to come
back, which is often a standing policy
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:for these selection programs, but to fail
and be given a chance to try again in the
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:future when circumstances might be right.
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:And it also allows them to create a
mythology around how that exit happened.
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:Oh, they didn't count all my pushups.
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:I did all of 'em.
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:But the grader was just being a jerk.
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:Yeah.
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:They're just being gatekeepers or
whatever mythology they needed to
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:create to live with themself as they
prepared for the next opportunity.
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:Preston: What's really interesting about
that right, is that that's a great example
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:of a blend of psychology and culture.
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:And psychology and existential
identity and tribe.
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:And this idea that it's not just about
the numbers, but it's also about who
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:that person is in that moment and who
they're becoming and what decisions
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:they need to make in that moment.
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:One of the things that I, wrote
was why do we do selection?
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:That's the first question and some
teams don't, this is important
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:for people to understand.
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:Some teams have a selection
model, which is just a training
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:model where there is attrition.
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:So in other words, you don't
show up to do a seven day
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:selection before you do training.
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:You just go into training.
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:And if you make it to the
end of training, you're in.
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:Or you get voted on, decide if you're in.
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:And so that's more of an attrition model.
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:And , by the way, from 1952 to 1988,
that was the Green Beret model.
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:That was a, it was a model of attrition.
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:It was a training model where as
long as you did pretty well and
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:got to the end of it, you were
probably gonna get a Green Beret.
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:It wasn't until 1988 that they reintroduce
psychological assessment, permanently.
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:And so what I will say is, that the
reason that you wanna do selection
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:is selection is a revelatory process.
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:It is to select, and
training is not to select.
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:Training is to train and develop.
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:The big mistake that most teams make
when they get frustrated, or the
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:sort of cadre feels though they've
lost power, is that they'll use
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:training as a second selection.
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:So if we're just doing a
selection and doing it properly,
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:it's a revelatory experience.
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:And that is to say, it's to
reveal the candidate to the cadre.
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:Do we want them?
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:It's also to reveal the candidate
to themselves, to really look at
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:themselves sitting in search, torture
or BUDS and go, do I really want this?
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:Can I do this?
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:Like, is this really part of me?
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:And then it's to reveal
the tribe to the candidate.
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:Do I want to hang out with these folks?
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:Are these people that I want
to go to war with or not?
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:And those three things really matter
in selection, and all of them matter.
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:And too often we are too
fixated on the, do we want them,
399
:that we forget the other two.
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:Art: That's one of those things
that is not as explicitly stated in
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:this paper, which a couple of very
thoughtful individuals provided
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:some feedback highlighting this.
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:And it's funny because it's something that
we understand and talk about enough that
404
:we just kind of tacitly understand it.
405
:But yet we failed to
highlight that specifically.
406
:So I think it's really, that's an
incredibly important point that you're
407
:making, that all three of those things
and then a whole bunch of subtext around
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:all of them are involved in that process.
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:Preston: A hundred percent.
410
:So now the mechanism, so now
you've got this person, you've
411
:decided to do a selection.
412
:What are you actually looking at?
413
:You're gonna make them go
through a series of events.
414
:And basically the way they, that,
that broke out is that traits,
415
:attributes, and aptitudes.
416
:And these are all personality
characteristics or
417
:physical characteristics.
418
:And these matter, because often when
you hear people in debates about
419
:selection, they're often mixing up
these terms or they're overstretching
420
:the strength of the terms.
421
:And so traits are consistent
patterns of behavior.
422
:If you've taken a NEO, if you've
taken a personality index it, any
423
:of that stuff, that's what that is.
424
:It's predictive things.
425
:We've looked at agreeableness
conscientiousness, things that we
426
:can measure pretty predictably.
427
:What the last 20 years of war taught
us, however, is that they are not as
428
:permanent or predictive as we thought.
429
:They still are for the majority,
but there are times where major life
430
:events will actually move the needle
on that, and that people evolve.
431
:They change over 20 years.
432
:The second one is attributes and
the difference between traits and
433
:attributes, even though they get
often mingled, they are different.
434
:Traits are measurable, quantitatively
can put a number to them.
435
:Attributes are like singing
ability or sense of humor or
436
:attitude or trust or courage.
437
:These are things you
can't put a number to.
438
:Well, no one gets a seven for courage.
439
:That's not the way it works, right?
440
:And so what that means is
that they're qualitative.
441
:They are observed either directly or
the absence of them becomes apparent.
442
:That is something where that's a cultural
factor, meaning that particular tribe
443
:lie, cheats and steals a certain way.
444
:And special operations, I'm not
exaggerating, they are designed
445
:to lie, cheat, and steal.
446
:It is their job to do bad things,
to make problems for the enemy.
447
:But there are boundaries around that.
448
:There are boundaries of what is right
and what is wrong, but not all of
449
:them can be reduced to mathematics.
450
:Some people will tell you they
are, I would argue vehemently they
451
:cannot, and they're misleading you.
452
:But what we can do is create some
really interesting qualitative
453
:assessments that can get you really
good data, which is really the
454
:collective voice of the instructor,
cadre representatives or elders of the
455
:tribe saying, Hey, yeah, this person
meets our definition of weird enough.
456
:And then the last one, and I'll turn
it over to, to Art is aptitudes.
457
:And aptitudes are simply
like, can you run fast?
458
:Can you swim fast?
459
:Can you do these things?
460
:And so, and the, the hard truth is this,
Preston Cline no matter how much heart I
461
:have, will never be a ballet superstar.
462
:Right?
463
:Art will tell me, not with that attitude.
464
:But no legitimately, even with the right
attitude, it's not gonna happen for me.
465
:Opera's out too, by the way.
466
:I was not born with that range
of vocals and no amount of
467
:training getting them for me.
468
:And so we often, we get tied up in the
"Rudy"s of the world, the people who have
469
:all the heart in the world, and you would
work on a team with them every single
470
:day, but they can't get across the finish
line under the time you need 'em to.
471
:All of this matters because selections,
if done well, are a microcosm
472
:of the temporal and stressful
environment of the actual mission.
473
:So let me say that again.
474
:A selection designed well is a mimic
of the actual experience you'll have
475
:out on the x out on the mission.
476
:So you have to be able to learn
fast enough, move fast enough, work
477
:together, communicate fast enough
at the same rate of learning, rate
478
:of communication that will occur
on the X or you can't do the job.
479
:Full stop.
480
:As the world gets more, even
technologically complex, and we'll talk
481
:about when do you change selection, this
starts to become actual real pressure on
482
:some selections now because it's starting
to change the kind of person that's being
483
:required to go to places like Ukraine.
484
:Art: Agreed.
485
:I had a thought come to mind when you
were talking about the qualitative
486
:nature of attributes and that really
a lot of the reason it's so hard to
487
:quantify is because it's so often
traits bound in a current context.
488
:Preston: Yeah.
489
:And the culture.
490
:Art: Right.
491
:And the culture.
492
:And so I, I could have somebody
who has a great sense of humor,
493
:but being a comedian at a funeral
is the wrong context for that.
494
:Preston: Yeah.
495
:Art: And, one additional powerful
component of the most effective selection
496
:programs is when the candidates live on
top of, with, and around, and beneath
497
:each other for at least a week, and
then the program uses peer evaluations.
498
:Preston: Yep.
499
:Art: Because you end up with an
interesting reflection of not only the
500
:lived experience of the other candidates
in the room, this is what it was like
501
:to interact with this human being.
502
:Yes, I could drive across country
with this guy and not kill
503
:him by the time we got there.
504
:And it's also them trying to wear a
lens which is evolving over the course
505
:of selection on what they believe this
culture is that they're trying to join.
506
:Preston: Yeah.
507
:Art: And what they believe the attributes
are that will be valued and what they
508
:believe right looks like from their,
I'm not in the organization yet, but I
509
:really want to be, here's what I thought
it was when I started a week later.
510
:This is now what I think.
511
:And all of that weighs in on trying to
capture and catalog and categorize the
512
:attributes and put a number of, at least a
class ranking on their fellow classmates.
513
:And so you just made me think of the
whole peer process and how important
514
:that can be as part of the capturing
that piece of the individuals living
515
:with other individuals under that
microscope and all of the agreed
516
:different tendrils that sneak into that.
517
:Preston: We advocate a lot for peer
reviews, and the only caveat that I will
518
:say to anyone's listening is, just as a
reminder, don't ever collect bad data.
519
:And here's what I mean by that.
520
:Let's say there's 20
people in selection, right?
521
:And I'm spending most of my time
on a team with Art and a couple of
522
:other people, but I've never spent
any time with Fred, Joe, and Harry.
523
:Don't ask me to rate Fred, Joe, and
Harry because you just get bad data.
524
:What they're gonna do is put a seven
and then you'll get a bunch of sevens
525
:that don't mean anything, but actually
come to cause problems at the board
526
:because that ends up as a number.
527
:And so really make sure you're doing
peer assessments on people that have
528
:actually spent time with each other.
529
:My other Thing is a friend of, Art
and mine who passed away a few years
530
:ago was a guy named Bill Dean, and
he was one of the persons that helped
531
:me write my first articles for JSOC.
532
:And he was in special operations
at a very elite level.
533
:And I was getting pushed by some
psychologists to adopt a particular
534
:frame of attributes that had
been studied for many years.
535
:And it was Bill's, team's attributes.
536
:And so I went to Bill because they said,
look, there's 40 years of data here.
537
:It's a good data set.
538
:Just use those attributes and then
we can benchmark 'em off that data.
539
:And there was some allergic reaction,
there was some hesitation within me.
540
:So I went and took a long walk with
Bill Dean and Bill said, here's
541
:the problem that you're having.
542
:, Let's say, our attributes were
honor, courage, and commitment.
543
:We evaluated honor, courage, and
commitment very differently from a
544
:bunch of farm boys from Idaho going
to Vietnam than we do for a modern
545
:day kid from New Jersey going to Iraq.
546
:And it sounds like they should be
the same, but there just aren't.
547
:Time changes, values
changes, complexity changes.
548
:So even though they're the same
attributes, they're not, in some ways
549
:'cause they get interpreted by each
generation a little bit differently.
550
:Is that fair Art?
551
:Art: Yeah.
552
:Completely agree with that.
553
:Yep.
554
:Preston: Let's talk about attrition.
555
:So a lot of teams make the mistake
that their job is to create attrition
556
:because it's a selection program.
557
:There's a couple of different ways
that people attrit out of selection.
558
:And I'm gonna just give 'em to you.
559
:There's drops on requests or
voluntary withdraws, and that's a
560
:person says, not for me, can't do it.
561
:Whatever.
562
:There's injury or a medical drop or a
personnel issue drop that is, Hey man,
563
:I broke something or My family's broke.
564
:I gotta go.
565
:There is straight up failures.
566
:So a failure could be it could be a safety
thing, it could be a, it could be a.
567
:A misfire, it could be a muzzling, it
could be unsafe, it could just be you're
568
:not doing the things we need you to do.
569
:Then at the end of selection, there's
often a vote, not always, but in some
570
:selection programs at the end of it not
everybody who makes through get selected.
571
:There's a board.
572
:And in some cases there are just
nonselects; people who've made it
573
:through selection but aren't selected.
574
:And then the last one happens later,
which is that people are selected but
575
:then fail out of the follow on schools.
576
:And what we often see with that is
when selections become just beat downs,
577
:they become less intellectual and less
screening for intellectual capabilities.
578
:And then we see a more of a greater
attrition in the follow on schools.
579
:Teams and individuals.
580
:So candidates and the teams are better
off in a drop on request scenario.
581
:Everyone is better
served by that scenario.
582
:It's better for your marketing.
583
:It's better for your word of mouth.
584
:It's better for that individual
and better for the team.
585
:Art, any thought on that?
586
:Art: I agree, and I've worked with a
couple of organizations that lean in
587
:hard on that, where even a drop on
request does not mean that you are an
588
:individual of poor character and terrible
upbringing and can never come back.
589
:When people know that they can take
that exit and still have an opportunity
590
:to come back, it's a really big deal.
591
:And the couple of programs I've seen
lean into that they, they have an
592
:outprocessing counseling where they
express gratitude to the candidate
593
:for showing up in the first place.
594
:And they ask them what they learned
and they ask 'em what they would
595
:change and if there's anything they
could have done to prevent them
596
:feeling like they needed to leave.
597
:And it's a very open and honest
and transparent conversation.
598
:And the intent behind that is, one, to
learn, and help their process evolve,
599
:but to also send that person back out
into the world saying, I didn't, I
600
:wasn't able to stay, but I cannot wait
to get back there and you should go too.
601
:Right.
602
:It becomes a really powerful way to extend
culture and impact out into the bigger
603
:organizations that these recruits come
from and these candidates come from.
604
:Preston: I want to, shift us to towards
the two different communities of practice,
605
:the psychologist and the instructor cadre.
606
:Psychologists, for the most part,
represent the academy, the university
607
:the science of the thing, and the
instructor cadre are basically
608
:elders or representatives of the
tribe, the team that people are going
609
:to, and they're representing the
needs and interests of the tribe.
610
:The psychologists are often
representing the needs and
611
:interests of the organization.
612
:That's not always true, but
just generally speaking.
613
:And what I've noticed after almost
20 years is depending on how much
614
:the organization invests in both the
instructor cadre and the psychologist
615
:will remarkably change the efficacy
or how well selection works.
616
:For example, Art is
actually also a Ranger.
617
:Our friend, Dr.
618
:Morgan Banks is not only a
psychologist, but also a Green Beret.
619
:And so when you have psychologists that
have had some experience downrange,
620
:and that can mean a lot of things.
621
:It can mean in surgery, in hospitals, it
can mean a lot of things, but that they
622
:understand a little bit of the life.
623
:It actually makes the conversations
a little bit easier and there's
624
:a better shared understanding.
625
:On the other side of the house, you have
teams around the world that use selection
626
:as a professional development opportunity
where they're developing people because
627
:doing well at instruction will make you
a better leader and therefore you became,
628
:you get first shot at team leader or helps
you with your promotions and officers.
629
:We often, however, we'll see teams
that use the instructor cadre as
630
:the dumping ground for misfit toys.
631
:And so the operators who are broken
in some way, physically, emotionally,
632
:something going on, and the squadrons
don't want them at the moment.
633
:The teams don't want them, but
they don't wanna fire them.
634
:Where they'll actually sit them
is in the instructor cadre.
635
:And that's usually a recipe for disaster.
636
:And so those are those tensions between
getting the right psychologist and
637
:the right instructor cadres to come
together to perform this different thing.
638
:Art: Fortunately, in military special
operations, for the most part, this
639
:hasn't always been the case, but for
the most part, now, psychologists are
640
:uniform-wearing, patch-bearing members
of the organization and how well they
641
:are integrated and accepted into that
organization often comes down to them and
642
:how they interact with the personalities
of the tribe, the level of compatibility.
643
:But it also is at times structural.
644
:And this is a leadership decision
where I've seen some organizations
645
:who have the psychologist as part of
the commander, special staff report
646
:independently to the commander.
647
:And those are usually where
the, I see the most balanced
648
:between these two communities.
649
:Because the psychologists are seen
as having an equal seat at the
650
:table in other organizations and
by a lot of military doctrine for
651
:toes and other things like that.
652
:The psychologist will be aligned
under the surgeon because you're
653
:medical, that's a medical thing,
you're a licensed medical provider.
654
:Therefore, even though that's
maybe not what you're doing,
655
:you belong to the surgeon.
656
:Whenever that distinction is made
and highlighted, it ends up having
657
:a significant impact on how that
psychologist is able to navigate
658
:how the cadre utilized them, and
rightly somebody else in leadership
659
:has drawn a line in the sand for them
and put some boundaries around it.
660
:And so it's a really simple structural
thing that has a huge impact.
661
:Preston: It's important to just
stop and note that when we're
662
:talking about psychology in the
military, we actually mean a couple
663
:of different kinds of psychology,
and we should say that out loud.
664
:So historically, this falls under the
category of operational psychology.
665
:However, operational psychologists can
come from clinical psychology, industrial
666
:organizational psychology, performance
psychology, positive psychology.
667
:And so what ends up happening though,
is that they are trained in slightly
668
:different ways and they're asked
to do the same thing in some cases.
669
:And what's important to know about
the discipline of psychology is
670
:that it is a pathological model
traditionally, which is to say, much
671
:like medicine, it's designed to look
at, you are broken, how can we fix you?
672
:And as a result, what it's very
good at doing is, look, it's
673
:finding the red candidates, the
dark red candidates you do not want.
674
:And so a psychologist comes to you and
says, "This is a dark red candidate.
675
:You should get 'em off the property."
676
:You should get 'em off the property.
677
:Where psychologists will sometimes go
wrong, but usually not for bad intentions,
678
:simply because they want to contribute.
679
:Is that they'll start trying to
conjecture on what Right looks like,
680
:what a great candidate looks like.
681
:And that's when sometimes the
wheels can come off because they're
682
:not taking the time to ask the
cultural questions about that.
683
:And they're, they're going a little bit
beyond their science, and that depends
684
:entirely again on the personality,
but if we look at it just writ large,
685
:and so I'm picking on your field Art,
so you should, you should fight back.
686
:Art: So I, I actually do need
to fight back a little bit just
687
:with the course correction.
688
:Preston: Yep.
689
:Art: Within the military, the only
psychologists in uniform who are
690
:assigned to combat units are licensed
doctoral level psychologists.
691
:Preston: Okay.
692
:Art: Clinical or counseling psychologists.
693
:Preston: Got it.
694
:Art: So sports psychologists, industrial
organizational psychologists, other
695
:performance type psychologists that
people that have psychologists in their
696
:name would never be called operational
psychologists, nor would they call
697
:themselves operational psychologists.
698
:So just an important distinction.
699
:Preston: Got it.
700
:Art: Lest we create an allergic
reaction amongst people that we
701
:really want to integrate with
and be as helpful as possible.
702
:So that is an important distinction.
703
:But your point about the pathology
model is a hundred percent real.
704
:And I will say that was probably the
most rewarding part of my career shift,
705
:going from being a clinical psychologist
to an operational psychologist.
706
:It took a few years of readjusting my lens
from one that was looking for pathology
707
:to one that was looking for health.
708
:And trying to figure out how to
capitalize on it and optimize it
709
:rather than just see what was wrong and
highlight that and get rid of it, cut
710
:it out, or try and be helpful to it.
711
:Now, that's not to say that there
weren't problems that showed up.
712
:Human beings or human beings,
life gets complicated, right?
713
:So there were plenty of times that
there my beret was tilted in a clinical
714
:direction, but that wasn't necessarily
the role that I was there for.
715
:And I've been eternally grateful
for that transition from a pathology
716
:model to a more of a health
and positive psychology model.
717
:Preston: So I really appreciate the
correction because it brought up
718
:a thing that now I just realized.
719
:The reason I said, what I said was
that every once in a while I get the
720
:opportunity internationally to sit
and observe boards, selection boards.
721
:And over the last say 10 to 20 years,
we've seen the rise of human performance.
722
:And with the rise of human performance,
we've seen the rise of performance
723
:psychologists, sports psychologists,
and because now what we're often seeing
724
:is human performance folks are being
brought to the boards and they are
725
:speaking both as human performance, but
also in some cases as psychologists.
726
:I had not realized that differentiation
that you're talking about, because
727
:as an observer, it's hard to tell the
difference between what they're saying
728
:and the clinical psychologists next
to them are saying, and that's sort of
729
:part of the point of this discussion,
which is there is right now some.
730
:Ambiguity on all of the people
that want to be of service to our
731
:folks that go from chaplains to
human preformance to psychologists,
732
:to social workers, to coaches.
733
:And there is confusion as to what
everyone's role is, who can be
734
:effective and why they can be effective.
735
:And when perhaps that's not the person
you actually want to be talking to.
736
:Is that a fair sort of explanation?
737
:Art: Yes.
738
:And you highlight a really important
and valid point because when you
739
:talk about communities of practice,
you just described multiple
740
:communities of practice that are
under that umbrella of psychologist.
741
:Preston: Yeah.
742
:Art: And there is just as much opportunity
for collaboration as well as dissent
743
:and barriers between all of those
communities of practice within psychology.
744
:The most successful organizations that
I've seen that have the best integration
745
:with psychologists using that term
loosely and in an encompassing way, are
746
:the ones where the psychologists within
that practice have successfully navigated
747
:and resolved any tribal issues around
their individual communities of practice.
748
:Preston: Yep.
749
:Art: And it tends to be more integrated
and more involved and it's very healthy.
750
:When I see a lot of stove piping and
people vehemently defending their
751
:role within their lane versus figuring
out how to integrate and play well
752
:with others, then it, it creates a
lot of drama that end ends up being
753
:reflected in that division between
the cadre and the psychologists.
754
:And I get why it's confusing because most
of the time if you say psychologist, if
755
:you are well liked, you'll be called Doc.
756
:Yeah.
757
:Like, it's a term of endearment and
I think that's a very healthy thing.
758
:. And so it can certainly be confusing
and it, if it's confusing to you as an
759
:outside observer, it's probably equally
confusing for a lot of the people who
760
:are gunslingers sitting on the board who
have to make some of these decisions.
761
:So it's a really valid observation.
762
:Preston: I know how things are going
with a team because if they say Hey
763
:doc, it's a, it's a, an affirming
thing, but if they say, look, professor,
764
:that's usually not an affirming thing.
765
:So, um, it's these little things
that you learn like check.
766
:I see where I am on the board right now.
767
:But let's just talk technically right
now about the differences between
768
:these two, community practice,
instructor cadre and psychologist.
769
:One is where they source their
knowledge and just think big.
770
:Now for a second, psychologists source
their knowledge from what's called Latin
771
:a priori, which is to say, knowledge
that can be expressed through writing.
772
:It can be written down and shared.
773
:Instructor cadre primarily as
we've discussed, have tacit
774
:knowledge or a posterari.
775
:I can never say it right, but it's that
knowledge that comes from experience.
776
:And this matters because that kind
of knowledge gets communicated two
777
:different ways, the emic and the etic.
778
:When the psychologists are
like, well, I think he has a 0.5
779
:on this scale, right?
780
:The psychologists are talking
in an etic language, which is
781
:that person's the top quartile.
782
:That's an etic language.
783
:Emic language is "I don't
like the shape of his head."
784
:Or "I don't let the sound of his voice".
785
:They're not really saying that.
786
:That's code for a variety of other things,
but it comes across as dumb, it comes
787
:across as illiterate and uninformed.
788
:At MCTI, we spend a lot of time trying
to get cadre their own language so
789
:they can express in an emmic way their,
what we call funds of knowledge, their
790
:collective experience, their lived
experience that is actually really valid
791
:and really important, but sometimes can
lead them astray if it's not interrogated.
792
:And so just like the academic
knowledge that has to get interrogated,
793
:so does the tacit knowledge.
794
:It can't just be like, oh, I know what
right looks like and that guy sucks.
795
:Well, no, 'cause there's a whole
bunch of biases in there that
796
:you're not paying attention to, but
sometimes you're absolutely right.
797
:And that's the tricky part of it.
798
:Art: Agreed and referencing
my comment earlier about the
799
:Art of feedback to boards.
800
:The most successful psychologists are
the ones that figured out a shared
801
:language or how to use the phraseology
and terminology to discuss the things
802
:they were seeing rather than quartiles
and percentiles and sequelae, and
803
:a lot of other scientific jargon.
804
:These are very bright people,
but that's not the language
805
:that they use on a daily basis.
806
:Preston: And now I wanna talk, Art,
about when both models go off the
807
:rails and they both go off the rails
for different reasons, but if left
808
:unsupervised, they will go off the rails.
809
:And I've been picking on the
psychs first, so I'm gonna pick
810
:on the instructor cadre this time.
811
:And we see that, that there's a couple of
different ways in which instructor cadres.
812
:We'll have some real problems.
813
:And the first is excellence creep.
814
:We've all heard of that, and that
is that you have to remember that
815
:in most cases, the instructor
cadre are not permanent staff.
816
:They're rotated in on a, on like
a 12 month to 18 month, 24 month
817
:basis, and then rotated out.
818
:It may be that the last time that
they observed selection was when
819
:they themselves were in selection and
they're coming being like, okay, I'm
820
:choosing someone to go to war with me.
821
:This person has to be amazing.
822
:And they have what's called memory bias.
823
:In their mind, their selection
was the hardest thing they've
824
:ever done, so therefore their this
selection should be harder, right?
825
:So instead of there being need to be
20 pull-ups, that person, that's the
826
:minimum they really should be doing 22.
827
:And so you see this little excellence
creep until no one can complete it
828
:because no one can actually achieve
those things except this one super
829
:human who's kind of a sociopath.
830
:So you have to be really careful of that.
831
:The other two things that happens is
that one of the, one of the big lies
832
:that gets told in special operations
is this, Hey, you've been overseas,
833
:you've been on combat, you've been
going through all these things.
834
:Come back to the schoolhouse and
you'll have some time with your family.
835
:And it's the biggest lie
because that's not what happens.
836
:What happens is they're home long
enough to do their laundry and
837
:disrupt the family life, right?
838
:. And then they're at the schoolhouse
working crazy hours under
839
:tremendous stress doing a job
they don't feel confident in.
840
:So it's kind of a miserable time.
841
:And that gets actually taken out
on the sort of the candidates.
842
:And then what happens is that those things
operating in together, the excellence
843
:creep and the instructor burnout.
844
:Have a cumulative effect where you end
up graduating less people in selection.
845
:And so what ends up happening is, is
that you're supposed to keep 10 people
846
:graduated a year in order to sustain
the team, and you're graduating two,
847
:you can do that one time, maybe even
two times, but the third time what's
848
:gonna happen is the generals, the
admirals, the chiefs will step in
849
:and be like, that's enough of that.
850
:And then all of a sudden you
lose all your authorities.
851
:And you think everyone's trying to
take away your standard, lower your
852
:standards, and kill your culture.
853
:And that's not what's happening.
854
:What's happening is things were
left unattended, things got out
855
:of hand, and now we're here.
856
:This paper is designed to look at
when it goes off the rails, but as a
857
:reminder to everybody, the reason we're
able to produce extraordinary people
858
:around the world consistently is because
most of these programs work really
859
:well and for long periods of time.
860
:This is not a wholesale to
thing to say that psychologists
861
:are bad or cadre is bad.
862
:These are examples of when great systems,
what are the stressors, what are the
863
:competing tensions and where are the
potential weaknesses that might defeat
864
:them over time and little by little.
865
:And so this isn't a condemnation
of selection and training.
866
:I'm a huge fan of it all.
867
:I think it's amazing.
868
:It's over 20 years trying to
identify those areas where it
869
:will start to go off the rails
if you don't pay attention to it.
870
:Art, is that fair?
871
:Art: Fair.
872
:Completely agree.
873
:Preston: Okay.
874
:The two other ones before I go to
psychologist that I wanted to bring to
875
:your attention is there's two other ways
that we'll see organizational drift.
876
:And I've named them diffusion
creep and logistics creep.
877
:Diffusion creep is what happens when you
have a unit that started out with say,
878
:60 operators, and now it's 2000 people.
879
:And you've got techs, you've got
psychologists, you've got sports
880
:psychologists, you've got a whole bunch
of people and a whole bunch of people
881
:have their fingers in the pie, but they
don't necessarily understand the pie.
882
:They're well-meaning people,
good-hearted people, and from their
883
:expertise wanna improve things.
884
:And so I was recently at a selection
where there was a particular stand,
885
:and the stand was designed to see
how people navigated, truly ambiguous
886
:or uncertain, highly kinetic events.
887
:A well-meaning person who was running
that stand from a technology and a
888
:logistics place said, "Man, these
instructions are always so confusing.
889
:Let me get into the script and clean them
up so we can give better instructions
890
:to the students", which in their good
heart was like a kindness, but it
891
:defeated the purpose of the stand.
892
:So the follow on stand when they
were getting interrogated had all the
893
:right answers and were like, what?
894
:What is going on?
895
:How did this happen?
896
:And they had to go back
upstream to look at this.
897
:And I've seen that more and more as
teams get bigger, that people with
898
:really good intentions are allowed
access to the design in ways that are
899
:contrary to the actual underlying design.
900
:The other creep that happens
is what I call logistics creep.
901
:So Art and I'll design this
amazing selection, right?
902
:And we'll do it with, in collaboration,
as we do with everything with everybody.
903
:And then we'll be like,
yes, this is great.
904
:And then we'll hand it to the cadre
and the cadre will be like, this
905
:is a really good idea, but we can't
get the truck till Thursday and we
906
:can't get access to that facility.
907
:And Fred should have really
run this, but he is on leave.
908
:. The logistics of it will start to
fracture the design of the selection.
909
:But not all at once.
910
:Just dribs and drabs over time.
911
:And unless you have somebody
looking at the big picture, you
912
:don't understand how it creeps away
from you, like excellence creep.
913
:It's not a one and done situation.
914
:It's not one person
just suddenly breaks it.
915
:It's these little tiny corrections.
916
:And the last thing I'll say is.
917
:With all of this is that guarding
against those things shouldn't
918
:inhibit your ability to innovate.
919
:So I'm not suggesting that
things shouldn't change.
920
:They should change, but they should be
changed intentionally, not by accident.
921
:Art: Absolutely.
922
:And I had never heard either of those
terms, but I can think of many situations
923
:to which either or both of them apply.
924
:And at the risk of stirring up a
hornet's nest, you lead me to think
925
:of situations over the last 20 years
where the performance of the SOF units
926
:in combat was so highly regarded that
the demand went through the roof.
927
:Preston: Yes.
928
:Art: And the demand was so high that
it was literally impossible to meet.
929
:Preston: Yeah.
930
:Art: Um, they couldn't
get enough people through.
931
:And what I saw during that time was, for
both cadre and the psychologists that
932
:were involved, it really went back to a
pathology model of if there's something
933
:wrong with this person that's bad enough
that we can't take them, figure it out.
934
:Through physical standards
or psychological standards.
935
:If they're below this score
on these tests, historically
936
:that's been a bad thing.
937
:So anybody who scores lower than
that gets to talk to the shrink.
938
:If you score below this, then we
might give you one more chance, where
939
:before it was a hard drop, now you
get one more chance and two days
940
:to recover and now you try again.
941
:And obviously people who are in the
community at the time have a hard
942
:time with that because you immediately
start hearing, you're lowering the
943
:standards, you're lowering the standards.
944
:And it, it just raises so many
complicated issues around diffusion,
945
:creep in a potentially negative
direction because of logistics, in
946
:this case, literally the number of
people available to even try and put on
947
:whatever hat or patch they're trying for
948
:to join whatever unit.
949
:So I don't know if you even wanted
wander down that path at this point,
950
:Preston, but that was where my mind
went as you were talking about it.
951
:Preston: Yeah.
952
:So another way I keep myself humble
with all this stuff is a reminder that
953
:when all of these teams were first
stood up, there wasn't a selection.
954
:And they still went off
and did great things.
955
:Now they, some of them caused some
real problems back at home for
956
:sure, which is why we use selection.
957
:But let's all remember that.
958
:If the zombies attack tomorrow or
the aliens landed and we had to
959
:suddenly get 50 teams, we'd do it
and they'd probably do pretty great.
960
:I think that the teams that we're
talking about, and the people that wanna
961
:join these teams, for the most part,
are good humans who will get it done.
962
:It just might not get it done
the way you think they should.
963
:And so that's just a gentle way to
say, just deep breaths, everybody.
964
:Like there's some blood spillt
at these selection boards, and
965
:my motto really is, is it a red?
966
:And if it's not a red, then it's a green.
967
:That is my motto.
968
:I don't believe in yellows.
969
:I believe is the person red?
970
:No.
971
:Then put 'em through.
972
:You have a mechanism to
get rid of 'em later.
973
:Just put 'em through.
974
:If you don't have the resources to do
that, we have to have another discussion.
975
:That's a different discussion.
976
:But if you're asking
me, get rid of yellows.
977
:And by the way, for the people that
don't know, often people will talk
978
:about the greens, everybody wants them.
979
:The reds, nobody wants them.
980
:And the yellows are,
"we're kind of confused".
981
:Their numbers are sort of mixed.
982
:We all have mixed views
and we're not sure.
983
:And what will happen, historically, is the
cadre will submit yellows and the boss,
984
:if he needs numbers, just takes all the
yellows and then the cadre freak out oh
985
:my God, you're lowering the standards.
986
:And my reply to 'em is, "No, you gave
him a yellow, which is to say not a red.
987
:And if it's yellow, that means
you don't, you're indifferent.
988
:So be indifferent.
989
:But if you're not gonna be indifferent,
then make 'em a red or make 'em a green".
990
:Art: It's the first time I've heard you
express a binary opinion about anything
991
:Preston: About anything.
992
:Art: But I have seen that exact thing
happen, and usually the way it's resolved
993
:is we'll let training sort it out.
994
:Preston: Yeah, that's right.
995
:Art: Which already, which you've already
hit is creates its own challenges.
996
:. You know, and it, it brings
back that the mantra that I hear
997
:across these entire communities of
"selection is an ongoing process".
998
:Preston: Yeah.
999
:Art: And it gets complicated.
:
00:53:15,233 --> 00:53:17,213
Preston: I have a kind
of a unwritten rule.
:
00:53:17,213 --> 00:53:18,173
Maybe I should write it down.
:
00:53:18,173 --> 00:53:19,103
I'll tell everybody now.
:
00:53:19,583 --> 00:53:25,223
If you're not losing five to 10% of
people on your training course, you are
:
00:53:25,283 --> 00:53:27,173
being too risk-averse in your selection.
:
00:53:28,328 --> 00:53:31,208
Meaning you're leaving some meat
on the table, meaning that, that
:
00:53:31,208 --> 00:53:34,668
you have actually cut out some
people that could have been there,
:
00:53:34,668 --> 00:53:36,048
but you're being too conservative.
:
00:53:36,348 --> 00:53:40,768
So I would actually recommend that
everybody think about, at least a 5 to
:
00:53:40,978 --> 00:53:44,608
10% attrition at their training that
would suggest they're taking enough risks
:
00:53:44,638 --> 00:53:46,378
in selection and not losing good people.
:
00:53:46,528 --> 00:53:49,768
That's just a rule of thumb, but over
stepping back and looking at it for years
:
00:53:49,768 --> 00:53:53,728
and years and years, that's sort of one
of the metrics that I've seen work out.
:
00:53:54,281 --> 00:53:58,862
I'm now gonna close this up with an
idea of this community of Praxis, and
:
00:53:58,922 --> 00:54:02,522
the way I'm gonna explain it is just
very simple, is that we've talked
:
00:54:02,522 --> 00:54:06,692
about the communitas, which is just
the group of instructor cadre, the
:
00:54:06,702 --> 00:54:10,242
community, the tribe, anthropologists
called that a communitas: a group
:
00:54:10,242 --> 00:54:11,862
that has a shared lived experience.
:
00:54:12,512 --> 00:54:14,042
Then we talk about the academics.
:
00:54:14,042 --> 00:54:16,982
And the academics are not just
psychologists, but they're also
:
00:54:16,982 --> 00:54:18,212
the human performance folks.
:
00:54:18,212 --> 00:54:19,562
There are a bunch of folks like me.
:
00:54:19,562 --> 00:54:21,892
As an educator, I would fall on
the academic side of the house
:
00:54:22,072 --> 00:54:24,472
and we're the folks that are
trying to do predictive analytics.
:
00:54:24,472 --> 00:54:27,442
We're trying to give structure,
we're trying to help the boss
:
00:54:27,442 --> 00:54:29,032
make decisions with good data.
:
00:54:29,242 --> 00:54:31,972
We're trying to be fair to the
candidates and fair to the cadre.
:
00:54:32,152 --> 00:54:35,122
We're actually trying to arbitrate
this so that it's sustainable
:
00:54:35,122 --> 00:54:36,592
and not seen as arbitrary.
:
00:54:37,282 --> 00:54:38,212
But the third.
:
00:54:38,502 --> 00:54:41,052
Sort of leg of that stool
that often doesn't get talked
:
00:54:41,052 --> 00:54:42,102
about is the leadership.
:
00:54:42,522 --> 00:54:45,642
Because the leadership is the one
that owns the money, the number
:
00:54:45,642 --> 00:54:48,252
of people that they need, and
the mission, which is evolving.
:
00:54:49,092 --> 00:54:52,692
And ultimately it's them saying,
I'm writing a check to do this
:
00:54:52,692 --> 00:54:56,382
because I need X number of people
to do X number of kinds of things.
:
00:54:56,742 --> 00:55:00,932
And too often the psychologists or
the academics and the communitas
:
00:55:01,702 --> 00:55:02,542
will be like, "Whoa, whoa, whoa.
:
00:55:02,542 --> 00:55:03,682
That's not who we are."
:
00:55:03,802 --> 00:55:06,622
And as a reminder to you
all, that isn't your job.
:
00:55:07,397 --> 00:55:10,967
Your job is to adapt to the next
problem set, not to lecture to
:
00:55:10,967 --> 00:55:12,467
people on who and what you are.
:
00:55:12,677 --> 00:55:16,097
The reason you're in special operations
is because the conventional military
:
00:55:16,097 --> 00:55:19,217
is not fast enough or agile enough
to solve those kinds of problems.
:
00:55:19,637 --> 00:55:21,617
And we need you, and I mean that.
:
00:55:21,617 --> 00:55:24,257
We need you to stay agile
against that problem set.
:
00:55:24,767 --> 00:55:29,267
And so a community of praxis is
understanding everybody's role, not from
:
00:55:29,267 --> 00:55:33,677
a critical lens, but from a generative
or additive lens, which is to say these
:
00:55:33,677 --> 00:55:38,207
are actually really key ingredients
to really successful decisions.
:
00:55:38,597 --> 00:55:42,172
And so where everybody overlaps,
it works out brilliantly.
:
00:55:42,442 --> 00:55:45,442
And where there's tension, instead
of being like they suck or they
:
00:55:45,442 --> 00:55:49,582
hate America or whatever country
instead get curious and go, why is
:
00:55:49,582 --> 00:55:51,322
their data different than our data?
:
00:55:51,502 --> 00:55:55,552
What are they seeing that we are not
seeing and done well when this happens?
:
00:55:55,552 --> 00:55:57,742
I've seen psychologists go
back and check their data.
:
00:55:57,862 --> 00:56:00,412
I've seen Cadre go back and
just check their conversations.
:
00:56:00,622 --> 00:56:02,542
Are they in a halos and horn situation?
:
00:56:02,592 --> 00:56:06,852
Have they taken somebody and made
them the next coming or that they're,
:
00:56:07,092 --> 00:56:09,702
they've scapegoated them, they'll
never succeed no matter what.
:
00:56:10,242 --> 00:56:11,982
And both of those are bad, quite honestly.
:
00:56:12,232 --> 00:56:17,362
And so those are sort of the three
categories and if working together can
:
00:56:17,362 --> 00:56:19,012
be very, very successful in my opinion.
:
00:56:19,792 --> 00:56:24,306
I agree, and , when you say leaders,
there are multiple levels of leaders.
:
00:56:25,096 --> 00:56:28,302
Throughout this process of supporting
the research that you did to write this
:
00:56:28,302 --> 00:56:33,592
paper and all the many conversations
we've had about it I feel a very real
:
00:56:33,702 --> 00:56:41,037
desire to request that the leaders in
psychology be deliberate about the people
:
00:56:41,037 --> 00:56:44,067
that they bring into these organizations.
:
00:56:44,577 --> 00:56:44,727
Yeah.
:
00:56:44,997 --> 00:56:48,507
Art: Whether that involves their own
internal selection process, whether
:
00:56:48,507 --> 00:56:53,577
that involves entry level opportunities
that allow them to get a work sample
:
00:56:53,577 --> 00:56:56,817
and they go to dinner with them and
they drive across country with them
:
00:56:56,817 --> 00:57:02,007
or out to a training area and they
get a feel for these psychologists and
:
00:57:02,007 --> 00:57:04,257
scientists and academics as people.
:
00:57:04,647 --> 00:57:09,527
And, since they are often already
part of this community, they should
:
00:57:09,527 --> 00:57:14,747
have a sense of how well an individual
might fit in, assuming that they have
:
00:57:14,747 --> 00:57:19,007
at least the baseline credentialing
that's needed to wear the hat of
:
00:57:19,007 --> 00:57:20,927
psychologists in whatever lane they're in.
:
00:57:21,297 --> 00:57:25,797
But I believe that some of that is on
the leadership in psychology to weigh
:
00:57:25,797 --> 00:57:30,477
in on that, to make those decisions
and to not set people or organizations
:
00:57:30,477 --> 00:57:34,565
up for failure and to make this
opportunity to come together and unify
:
00:57:34,715 --> 00:57:36,485
more difficult than it needs to be.
:
00:57:36,995 --> 00:57:37,145
Preston: Yeah.
:
00:57:37,145 --> 00:57:39,965
Art: Because the wrong people are in
the wrong positions at the wrong time.
:
00:57:40,245 --> 00:57:42,855
And I think that the same thing
happens on the cadre side.
:
00:57:42,855 --> 00:57:42,915
Preston: Yeah.
:
00:57:42,915 --> 00:57:46,155
Art: One of the things that's a, an
interesting phenomenon, and I've seen
:
00:57:46,155 --> 00:57:50,105
over the last, couple of years in the
selection programs I step in and out of
:
00:57:51,725 --> 00:57:58,295
is since we're no longer in active combat
in so many places the way that we were
:
00:57:58,295 --> 00:58:04,505
for almost 20 years, we now have really,
really effective, high performing, high
:
00:58:04,505 --> 00:58:08,555
functioning operational individuals in
whatever lane they're in -- dog handlers,
:
00:58:08,555 --> 00:58:13,086
medics, operators, communicators,
intelligence folks, all of 'em -- who
:
00:58:13,086 --> 00:58:15,426
are not as busy as they were before.
:
00:58:15,906 --> 00:58:20,226
And I would argue that you have an
opportunity to be a leader in that
:
00:58:20,226 --> 00:58:25,416
moment and to step in and go be part of
the cadre that develops and finds the
:
00:58:25,416 --> 00:58:27,396
next group of people and trains them.
:
00:58:27,796 --> 00:58:30,316
And it's not because you've
got challenges, it's not
:
00:58:30,316 --> 00:58:31,426
because you need a break.
:
00:58:32,146 --> 00:58:36,736
All of that can be true, but you can also
make the decision simply because you have
:
00:58:36,736 --> 00:58:40,186
something to offer that's meaningful and
compelling and powerful, particularly
:
00:58:40,186 --> 00:58:44,296
if you're of the mindset that we're
best when this is a unified effort.
:
00:58:44,976 --> 00:58:50,046
I would encourage leaders on both sides
to adjust the lens on that and consider
:
00:58:50,046 --> 00:58:51,336
the decisions that are being made.
:
00:58:52,351 --> 00:58:55,466
Preston: And the problem with selection
and assessment, right, is that
:
00:58:55,736 --> 00:58:58,166
exceptional work is just a Thursday.
:
00:58:58,466 --> 00:58:59,426
That's what it's expected.
:
00:58:59,786 --> 00:59:03,446
But when it goes bad on either side,
when you get an egregiously bad cadre
:
00:59:03,446 --> 00:59:06,896
or an egregiously bad psychologist,
man does it fill the windshield.
:
00:59:06,956 --> 00:59:08,576
And for very different reasons.
:
00:59:09,196 --> 00:59:12,626
When you have a bad cadre, the
team will usually rally around them
:
00:59:12,626 --> 00:59:16,016
and defend them even if they know
it's wrong because of the culture.
:
00:59:16,496 --> 00:59:21,626
When you have a bad psychologist, it's
really problematic for other psychologists
:
00:59:21,626 --> 00:59:23,306
to criticize one of their peers.
:
00:59:23,366 --> 00:59:27,876
And often the leadership doesn't really
know what to do for legal reasons or for
:
00:59:27,876 --> 00:59:29,766
HR reasons or a variety of other things.
:
00:59:29,946 --> 00:59:34,716
And so they tend to be a lasting
problem, which is a shame because they
:
00:59:34,716 --> 00:59:38,706
might be one of six, but everyone's
talking about the one of six and not
:
00:59:38,706 --> 00:59:41,856
the five that are amazing and changing
America and the world for better.
:
00:59:42,396 --> 00:59:49,036
And that's a conversation that we just
need to find a way to have in a very
:
00:59:49,036 --> 00:59:54,046
objective way and create some mechanisms
so that when that does happen, that we can
:
00:59:54,046 --> 00:59:55,636
have a reasonable conversation about it.
:
00:59:55,646 --> 00:59:58,406
And that's true for everybody actually,
that's working with special operations.
:
00:59:58,586 --> 01:00:01,496
It's just asking the question,
how does one get involved?
:
01:00:01,646 --> 01:00:03,986
How does one get removed
if they need to be?
:
01:00:03,986 --> 01:00:06,266
Or how does one get
counseled if they need to be?
:
01:00:06,626 --> 01:00:10,286
And that isn't always clear,
depending on what team it is.
:
01:00:10,706 --> 01:00:13,766
And I try, if I meet with the commanders,
I try to get a question that I ask all
:
01:00:13,766 --> 01:00:15,566
of them just because I'm curious, right?
:
01:00:15,716 --> 01:00:20,471
And the question I asked this time
was, now that you've been in this
:
01:00:20,471 --> 01:00:24,991
path for a long time and you look back
at your selection and assessment, do
:
01:00:24,991 --> 01:00:29,881
you believe that people that do well
as instructor cadres do better in
:
01:00:29,881 --> 01:00:33,091
leadership positions regardless of
its team leader or officer leader?
:
01:00:33,361 --> 01:00:35,851
And every answer was an emphatic yes.
:
01:00:36,331 --> 01:00:40,231
They said the lapse of teaching other
people and developing other people
:
01:00:40,231 --> 01:00:44,551
and learning the craft of developing
other people, ended up actually
:
01:00:44,551 --> 01:00:49,531
translating directly to leading people
in chaotic and emergent environments
:
01:00:49,711 --> 01:00:52,681
where new things are having to be
taught to each other every single day.
:
01:00:53,131 --> 01:00:56,701
And so I would simply say to everybody
who is interested in progressing in
:
01:00:56,701 --> 01:01:01,651
the ranks and being of a significance
to their team, that a time that you
:
01:01:01,651 --> 01:01:05,581
might be hesitant to go and spend some
time in the cadre to maybe reframe it,
:
01:01:05,581 --> 01:01:09,091
to understand that it might actually
be the thing that allows you to be the
:
01:01:09,091 --> 01:01:10,171
kind of leader that you want to be.
:
01:01:11,131 --> 01:01:12,796
Art: N nothing to add other than Amen.
:
01:01:12,956 --> 01:01:15,656
Preston: So Art, that was all
the major points that I wanted to
:
01:01:15,656 --> 01:01:17,546
make just reviewing the Article.
:
01:01:17,546 --> 01:01:21,331
I wanted to make a little bit of
like, hey you know, this is some stuff
:
01:01:21,331 --> 01:01:23,790
we've discovered since the paper got
written, and also just to encourage
:
01:01:23,940 --> 01:01:26,379
people who are interested in the
subject to take a look at the paper.
:
01:01:26,589 --> 01:01:30,629
I didn't know if you had any closing
thoughts or clarifications that you wanted
:
01:01:30,629 --> 01:01:33,694
or any stuff about selection that we
didn't talk about you think is important.
:
01:01:34,779 --> 01:01:41,849
Art: I've sat in awe of this process for
decades now, and just expressed gratitude
:
01:01:41,849 --> 01:01:47,429
to all of the cadre, all of the academics,
my psychologist colleagues of all stripes
:
01:01:47,729 --> 01:01:49,109
for the work that they're putting in.
:
01:01:49,169 --> 01:01:53,159
Another saying that Paul LaCamera had
was, your impact on the battlefield is
:
01:01:53,159 --> 01:01:55,262
not dictated by your proximity to it.
:
01:01:55,262 --> 01:01:59,642
And I think that is true of this
community we want to help support
:
01:01:59,642 --> 01:02:04,652
building and growing and developing, is
that you are training the next person.
:
01:02:04,652 --> 01:02:06,302
You are selecting the next person.
:
01:02:06,302 --> 01:02:11,132
You are influencing the next person who
will be facing the next zombie apocalypse,
:
01:02:11,612 --> 01:02:17,562
and your efficacy will at one point
be tested but that doesn't diminish
:
01:02:17,562 --> 01:02:20,232
your efforts on a regular Thursday.
:
01:02:21,612 --> 01:02:25,442
Preston: Yeah, if we look at what an
operator really is, what makes 'em
:
01:02:25,442 --> 01:02:31,172
effective is that they have habituated
a certain set of skills in such a way
:
01:02:31,172 --> 01:02:34,712
that they can maximize their situational
awareness in a chaotic situation.
:
01:02:35,492 --> 01:02:39,632
In order for them to habituate those
skills, they need people from the
:
01:02:39,632 --> 01:02:43,382
outside coaching and mentoring them
on that, that skill development.
:
01:02:43,862 --> 01:02:46,382
And if done well, this
is the important part.
:
01:02:46,652 --> 01:02:51,362
If done well, that process for
the instructor is very boring.
:
01:02:51,902 --> 01:02:53,102
I wanted to say this out loud.
:
01:02:53,432 --> 01:02:57,002
Done well, the most elite people
in the world have to do it a lot
:
01:02:57,032 --> 01:02:58,772
over and over again consistently.
:
01:02:59,282 --> 01:03:01,716
And that seems unattractive.
:
01:03:01,886 --> 01:03:06,867
But there is a beauty and there is a
wisdom in that that can't be replaced.
:
01:03:07,227 --> 01:03:10,137
And I just want to thank all
the cadre that I've ever worked
:
01:03:10,137 --> 01:03:13,317
with that have demonstrated that
over and over again because the
:
01:03:13,317 --> 01:03:17,157
work they're doing is literally
contributing to keeping people alive.
:
01:03:17,517 --> 01:03:20,247
And while it is boring,
you are not forgotten.
:
01:03:20,277 --> 01:03:23,727
And I want to thank you all because
it's such important work, even
:
01:03:23,727 --> 01:03:26,007
though at times it feels like
you're just making the donuts.
:
01:03:26,427 --> 01:03:29,727
So , with that gratitude for all the
amazing people that have given opportunity
:
01:03:29,727 --> 01:03:32,727
to see their programs, all the amazing
programs that are still going on, that
:
01:03:32,727 --> 01:03:34,017
we're still supporting, thank you.
:
01:03:34,317 --> 01:03:36,827
And as always, we look forward
to talking to you next time.
:
01:03:37,247 --> 01:03:37,757
Thanks, Art.
:
01:03:38,327 --> 01:03:38,792
Art: Thank you, Preston.